Programme
09:30 - 10:00
Registration, tea and coffee
10:00 - 10:10
Welcome and overview of the day
Speakers: Baljit Basra and Mark Foxcroft
10:10 - 11:00
Leasehold and Shared Ownership update
Speakers: Zoe McLean-Wells and Kirsten Taylor
11:00 - 11:15
Refreshment Break
11:15 - 12:00
Housing Management Round-up: Part 1
Update on key legislative developments (including Renters’ Rights / Awaab’s Law / Crime and Policing Bill / Decent Homes Standard Consultation)
Speakers: Baljit Basra and Kelly Lloyd
12:00 - 12:45
Lunch
12:45 - 13:50
Housing Management Round-up: Part 2
Housing Conditions Claims update with guest speaker Matthew Wood, Chartered Building Surveyor, Olovo Building Consultancy
Speakers: Baljit Basra and Matthew Wood
Case law round-up – An overview of key housing management cases from the last 12 months
Speakers: Hana Rashid and Lilian Buttle
13:50 - 14:20
The Housing Ombudsman – Top Tips for Compliance with the Code
Speakers: Donna McCarthy and Mark Foxcroft
14:20 - 14:40
Coffee Break
14:40 - 15:15
The Equality Act in practice – A Case study
Speakers: Emilie Pownall and Shannon Morrison
Advocacy and Court Update
Speaker: Nina Dhadwal
15:15 - 15:30
Q&A and session close
Speakers: Baljit Basra, Kirsten Taylor and Mark Foxcroft
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