Subject Access Requests and Disrepair Claims
Advice Package
Are you receiving SARs possibly associated with active disrepair claims?
The Information Team at Devonshires have noted a significant increase in our Registered Provider (RP) clients receiving subject access requests (SARs) from their residents that appear to be associated with active disrepair claims issued by said residents against the RP.
The issue with SARs made during active disrepair claims
Where these SARs widely request the same information as that requested by way of pre-action disclosure, RPs face a resource intensive duplication of work in the interest of complying with their obligations under relevant data protection legislation and pre-action protocols.
How we can help
At Devonshires, our specialist Information Team understand how important it is to ensure time and resources are carefully managed. We can provide expert advice on managing these requests in a way which removes duplication.
Our specialist Information Team
Our team is uniquely cross-trained in both data protection and housing management which perfectly places them to advise RPs in these cases and effectively guide our clients through this time-sensitive process.
For more information on how our team can help your organisation with SARs, please view our complete Disrepair SAR Advice Package.
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020 7628 7576