Content roundup
Within this article, we look back on some of the changes introduced by the Renting Homes (Wales) Act 2016 and the impact they have had on housing management practices.
The purpose of this Welsh Housing Quality Standard (WHQS) is to improve the quality of social housing in Wales. The Welsh Government aims to drive up the standard of existing social housing by setting a standard which all social landlords in Wales are legally obliged to meet.
We were very pleased to have hosted a well attended tenancy fraud conference in association with HTFi. Here are five key takeaways including comments from a few of our speakers.
On 29 November 2023, the Supreme Court handed down their decision in the case of Wolverhampton City Council and Others v London Gypsies and Travellers and Others [2023] UKSC 47. In this article we discuss the decision and it's impact on the sector.
Housing associations rely on the processing and sharing of personal data, such as contact details and medical records, to provide services and support to their residents. However, it is important to note that anyone who processes personal data has a responsibility to protect it under data protection law.
England only*
Awaab’s Law, which was introduced in the Social Housing Regulation Act 2023, requires landlords to investigate and fix reported health hazards within specified timeframes. The consultation, with proposals for what these should be, was published on 9 January 2024.
England only*
The Building Safety Act 2022 (the BSA) was introduced partly to give residents and homeowners in higher-risk buildings more rights and protections. In this article we discuss Section 93 of the BSA which requires the Principle Accountable Person of an occupied higher-risk building to establish and operate a system for investigating complaints
England only*
The Housing Ombudsman (‘HO’) and the Local Government and Social Care Ombudsman (‘LGSCO’) have launched their aligned Complaint Handling Codes aiming to deliver best practice in complaint handling and an improved service for residents, achieved in part by earlier resolution of complaints.
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