It’s the law: Shared ownership

This edition of 'It's the law' sets out the essentials of shared ownership, from picking the right model lease to the consequences of shared ownership leases ceasing to be assured tenancies.

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“Shared ownership is sometimes seen as a sales product with a legal wrapper. In practice, it has implications across almost every part of a provider’s operations, from development, allocation and asset management to income recovery and complaints, as well as how the product fits within an organisation’s overall social purpose. Getting it right means ensuring that all of those elements work together.”
Nema Munbodh
Senior Associate

Contents

Know which model lease you are on

London is a different regime

Rent and rent review

The Initial Repair Period

Staircasing, valuations and resales

The variant forms: OPSO, HOLD, protected areas and rural sites

Shared ownership leases are no longer assured tenancies

Service charges: The pressure point

The Shared Ownership Code: Not just a sales document

Building safety and the shared owner’s share

The leasehold reform interface

Funding, section 106 and the direction of travel

Investors, for-profit providers and the capital case

Bonus section: What to watch

Introduction

Shared ownership (SO), as an affordable home ownership product, occupies a middle-ground - to the buyer it is intended to feel akin to home ownership. In law it is a long lease with a rent on the unsold equity, with the opportunity of purchasing more equity from the SO landlord/provider over time - known as staircasing - up to full ownership, unless certain restrictions apply, as explained further below.

SO is usually provided through a registered provider, as landlord. As such, SO sits inside the regulated social housing framework - with new SO homes being delivered through a planning obligation (section 106 agreement requirements) or else funded by grant (as ‘additionality’ within a new development scheme). Increasingly, it is also governed by a voluntary SO consumer code, similar to the more established codes which apply to sales of new homes on the open market.

That layering helps explain why SO generates a volume of legal and practical questions for those involved in the delivery, sale and ongoing management of new SO housing, as well as transfers of portfolios of existing SO stock. The last years have been a particular period of change in SO: new model leases, the SO Code , a fundamental change to the tenure’s status via wider leasehold reform legislation, a National Audit Office investigation – underlying these spotlights is a desire to ensure that SO is a viable tenure for consumers. Also relevant is the recent ten-year social and affordable homes programme which deliberately shifted the balance of supply towards social rent.

SO has sometimes been seen as a sales product with a legal wrapper, owned by the sales team and conveyancers. This is not the full picture. The effective provision of SO attaches to the whole of an RP’s activity - and related executive and governance structures – including development, asset management, income recovery, and complaints handling. Getting SO right involves the right policies and processes across the board.

This edition of ‘It’s the law’ unpacks SO in more detail, and flags certain matters worth keeping front of mind – obtaining the assistance of specific expert advice is usually to be recommended.

Authors

Stavrina Tofallis

Partner

Jatinder Bhamber

Partner

Nema Munbodh

Senior Associate

Lale Safa

Senior Associate

Ben Halsey

Knowledge Development Lawyer

The essentials

1. Know which model lease you are on

Which form of lease applies? This should be one of the first questions on any SO scheme. There are numerous live Homes England model leases in general circulation, but under two principal “umbrellas”: the “old” SOAHP 2016 to 2021 form (16/21) and the “new” combined AHP 2021 to 2026 and SAHP 2026 to 2036 form (21/26). The answer usually turns on funding status, but the date and contents of the relevant planning documents for the site can also be the deciding factor.

Grant funded schemes. The applicable lease follows the date of the grant allocation. An RP delivering under SOAHP 2016 to 2021 can still choose to use the 21/26 form, but if it does, it must offer all of the new model provisions. Providers cannot cherry-pick some and not others.

Section 106 schemes with no grant. Read the planning agreement carefully. If it specifies a particular model lease, that is the lease to be used, absent a variation of the planning document. Difficulty arises where the agreement simply requires something less clear, such as “the current form of model lease published by Homes England”: where planning permission was granted before the end of March 2022 the 16/21 form can usually still be used, but where permission came after that date, the 21/26 form must be used.

Non-grant, non-section 106 schemes. No statutory or contractual overlay, but there may be other ‘pressures’, e.g. the requirements of the SO Code (see below at point 9). Ultimately the SO lease must be acceptable to “high street” residential lenders who will naturally expect the SO lease to contain all of the so-called “fundamental clauses”.

Getting this wrong is not a trifling matter - the two forms differ on repairs, staircasing, term, share thresholds and nomination periods, and the differences are all visible to the buyer and their conveyancer, as well as in terms of the provider being in breach of potential grant funding, regulatory and/or private funding requirements.

The 21/26 form introduced:

  • A maximum ten-year Initial Repair Period (see below at point 4).
  • An optional ability to staircase in 1 percent increments over 15 years, alongside the standard staircasing provisions.
  • A minimum term of 990 years.
  • Minimum initial share reduced from 25 percent to 10 percent.
  • Minimum standard staircasing tranche reduced from 10 percent to 5 percent.
  • The RP’s nomination period reduced from eight weeks to four.
  • Key Information Documents and a Summary of Costs, which sit outside the lease and must be given to the buyer separately on reservation.

The new model applies across the AHP 2021 to 2026 and SAHP 2026 to 2036 variants too, including HOLD, OPSO, homes in Designated Protected Areas (see further comments below, including at point 6) and homes bought through the Right to Shared Ownership (subject to the below), and to SO homes funded from 1 April 2021 using Voluntary Right to Buy receipts.

One important change in relation to rented homes funded under the SAHP 2026 to 2036 is that the Right to Shared Ownership is not available – see below at point 12.

The Levelling Up, Housing and Communities Committee warned in 2024 about a two-tier market emerging between 2016 to 2021 stock and 2021 to 2026 stock. With SAHP 2026 to 2036 now underway, the risk is arguably closer to three tiers. So, managing agents, sales teams and income teams all need to know which cohort a given SO home sits in.

2. London is a different regime

The Homes England Capital Funding Guide applies to England outside London. SO in London falls to the Greater London Authority, which publishes its own Capital Funding Guide with its own fundamental clauses. The differences are real and easy to miss on a portfolio deal spanning the boundary:

  • The household income cap is £90,000 in London, against £80,000 elsewhere.
  • Initial rent on the unsold equity is capped at 2.75 percent of the value of the unsold equity, against 3 percent under the Homes England guidance, and the GLA does not expect rents to be set significantly below that level.
  • Investment partners delivering SO have been expected to sign up to the GLA’s Service Charges Charter.
  • Under the London Social and Affordable Homes Programme 2026 to 2036, the Mayor expects housing costs including service charges not to exceed 40 percent of the net amount of the London Plan income thresholds for SO.

Anyone bidding, structuring or drafting across both regimes needs to check which guide governs the scheme before assuming a figure.

3. Rent and rent review

Initial rent on the unsold equity is capped at 3 percent of the value of the provider’s retained share at the point of initial sale (2.75 percent in London). The provider’s proposed rent percentage is fixed as part of the initial funding allocation and must be maintained through to completion and initial sale.

Note that SO rents are not subject to the Regulator of Social Housing’s Rent Standard or the government’s policy statement on rents for social housing. The controls come from the funding guidance and the lease, not the rent regime.

On review, the position depends on when grant was allocated:

  • Where grant was allocated before 12 October 2023, there is (for now) a choice between RPI plus 0.5 percent and CPI plus 1 percent.
  • Where grant was allocated on or after 12 October 2023, CPI plus 1 percent must be used.

An RP with a pre-12 October 2023 allocation can still elect to use CPI plus 1 percent.

Homes England’s rules here are more complicated than they look. The answer depends on the funding regime, how the allocation date is fixed (particularly under Continuous Market Engagement or Strategic Partnership arrangements), and the detail in the Capital Funding Guide. Where a portfolio spans several allocations, providers should not assume a single answer applies across it.

Rent review is also where affordability complaints tend to land. A CPI linked uplift on the rent, sitting alongside service charge inflation and a mortgage, is what pushes households past the 40 percent of net income marker used in most affordability assessments.

4. The Initial Repair Period

One of the defining features of the 21/26 lease, and a common source of dispute in practice. During the Initial Repair Period, which runs for a maximum of ten years from the lease start date:

  • The shared owner can apply to the RP for a contribution of £500 per year towards specified internal and non-structural repairs carried out by an Approved Service Provider, plus any unused contribution rolled over from the previous year.
  • The RP must provide or procure essential external and structural repair works notified to it by the shared owner, at no cost to the shared owner. That includes not asking the shared owner to contribute towards any excess or administration fee payable under the new build warranty or buildings insurance policy in relation to a claim by the RP.
  • In calculating the annual sinking fund charge, the RP must not factor in any external or structural repair work, expected or unexpected, within the first ten years, and sinking fund contributions cannot be applied to such works during that period.

The detail sits in Schedule 6 of the model house lease and Schedule 9 of the model flat lease, and in the Key Information Documents.

Three practical points. First, the sinking fund carve-out has a real balance sheet consequence and needs to be reflected in budget setting, not just in the lease. Second, the interface with NHBC and other new build warranties needs to be actively managed: the RP carries the cost and the administrative burden of pursuing the warranty provider. Third, in practical application, the use of the word “essential” in this context needs proper attention in its practical application - clear internal policies on what works qualify, communicated to residents at the point of sale, go a long way to managing expectations and preventing arguments.

Note also the HOLD exception at point 6 below: where a second-hand home is bought on the open market, the Initial Repair Period is reduced to reflect the age of the property, and is removed from the lease entirely where the home is already more than ten years old. Similarly, where the Right to Shared Ownership is exercised the Initial Repair Period available for the former tenant will need to be reduced or removed altogether based on the home’s build completion date.

5. Staircasing, valuations and resales

The 21/26 lease introduced a 1 percent Staircasing Period of 15 years, running from the later of the lease date and the date on which the lease is assigned to a new shared owner. That second limb matters: the clock restarts on a resale, in which case a purchaser of an existing SO home can acquire a fresh 15-year window.

The 1 percent option uses its own valuation method, based on the Land Registry House Price Index rather than a RICS valuation, though either party can call for a RICS valuation if the index-derived figure is disputed. Standard staircasing sits alongside it, with a minimum tranche of 5 percent under the 21/26 and SAHP forms, and 10 percent under older leases. The lease defines the minimum through the “Portioned Percentage”.

When a RICS valuation is required. The consolidated valuation guidance in the Capital Funding Guide is clear that a RICS Red Book valuation is required for new sales, for resales within the nomination period, where interim staircasing of 5 percent or more is requested, and where staircasing takes place as part of a resale. Outside those scenarios, and subject to the lease, no RICS valuation is required. Once the nomination period expires or is waived, the provider loses the ability both to nominate a buyer and to control the price.

Some points that repeatedly cause difficulty, in our experience, are:

  • Correct instruction. Where the shared owner commissions the valuation, the SO provider must give them all relevant information. Where a correctly instructed RICS valuer has been used, the transaction must proceed on that valuation, and the provider should not seek a re-valuation because it disagrees with the outcome. Where the provider caused the error by failing to pass on information, the customer should not bear the cost of any re-valuation.
  • Improvements and disrepair. For staircasing, improvements made by the shared owner are disregarded, so they do not pay twice; equally, a failure to keep the property in good repair is disregarded, so the landlord’s receipt is not depressed. Where either is in play, the valuer should be asked for two figures.
  • Validity. Three months as standard, with defined extensions available at the provider’s discretion for new sales and staircasing, and considerably more flexibility for resales, where a sale can proceed on the original valuation without a time limit if all parties agree. Code adopters must publish a policy on how they will work with RICS valuers to accept desktop updates where a valuation expires at three months, and must encourage valuers to explain any additional fee for that work.
  • Down valuations. Where a lender values below the RICS figure, the guidance sets out options including using the lender’s valuation where it was carried out by a RICS valuer, putting forward comparable evidence, or accepting the buyer’s mortgage offer where the provider is satisfied it reflects the lender’s view of market value. No Homes England consent is needed, but a clear audit trail is expected.
  • Back-to-back staircasing. Common where a resale does not complete within the nomination period. The shared owner staircases to 100 percent and sells outright simultaneously. Advice on the SDLT treatment, for both parties, is recommended in this instance.

A 2025 county court decision is a useful warning that process failures on staircasing carry a direct financial consequence. The court found the shared owner's valuation and staircasing process had complied with the lease and ordered the landlord to repay the rent it had received during the period the owner was prevented from staircasing.

Further, staircasing above 80 percent triggers a further SDLT charge where a market value election was not made at the outset, so the SDLT position taken on the original grant needs to be on file and accessible years later. And ‘downward’ staircasing, or ‘buyback’, is increasingly used as a route out of financial difficulty: another situation where it is crucial to maintain a clear policy, and check that lease documents and any funder consents permit this.

6. The variant forms: OPSO, HOLD, Designated Protected Areas and rural exception sites

SO is arguably not one product line. The Capital Funding Guide permits several variants, each with its own rules, and each capable of tripping up a transaction that assumes the standard model. These are mentioned below.

Older Persons Shared Ownership (OPSO). Available only to those aged 55 or over. The maximum equity that can be purchased is 75 percent, and once the shared owner reaches 75 percent no rent is payable on the remaining 25 percent. Somewhat surprisingly, a buyer that acquires less than 75 percent has to pay rent on the difference between the percent acquired and 100 percent - e.g. a buyer who acquires 50 percent must pay rent on the remaining 50 percent. OPSO is exempt from the Designated Protected Area requirement to permit staircasing to at least 80 percent. Providers must not sell to anyone under 55: the Housing Ombudsman Service has ruled that a sale to someone not meeting the age restriction could itself be a breach of the terms of the lease. SO Code adopters must explicitly tell OPSO buyers at reservation stage that rent stops at 75 percent, and private providers must explain how rent and other occupancy costs work at and beyond 75 percent, including whether rent continues.

Home Ownership for people with Long-term Disabilities (HOLD). A route for buyers with a long-term disability to acquire a suitable home on the open market where no suitable standard SO home is available. It is discretionary for providers, not a right for applicants, and Homes England expects applicants to look first at standard SO. Key features:

  • Usually a second-hand open market purchase, though a new build can be acquired.
  • The home must be wholly residential, bought with vacant possession, and either immediately habitable or a new home under construction. Freehold, or a lease of at least 125 years, is required to meet the secure legal interest requirement. A new build needs a recognised warranty product: an architect’s or professional consultant’s certificate is not acceptable.
  • Excluded property types include commercial premises, auction sales, mobile homes, caravans and houseboats, discounted or section 106 homes, plots of land, self-build, and homes with sitting tenants.
  • The Initial Repair Period is reduced to reflect the age of the property. A home built four years ago carries six years of the period. Build completion is evidenced by the Building Regulations completion or final certificate, and providers should act reasonably where other evidence points to a later completion date. Where the home is more than ten years old at grant of the lease, the Initial Repair Period should be stripped out of the lease entirely, including from the Particulars, to avoid confusion.

Rural exception sites. Providers may restrict staircasing on grant funded SO in these locations to a maximum of 80 percent, with rent continuing on the retained 20 percent. It can be combined with the rural repurchase option. Many providers will be familiar with and/or specialist in providing rural SO homes, but our experience is that they often return to us to take strategic and/or specific advice in this context – for example, being alive to the narrower range of mortgage products available where staircasing is restricted.

Designated Protected Areas (DPAs). These are the settlements listed in the Housing (Right to Enfranchisement (Designated Protected Areas) (England) Order 2009 (SI 2009/2098), broadly those with a population under 3,000 and exempt from the Right to Acquire. There are DPA maps and lists of ‘parishes’ in the applicable legislation – however, we utilise a useful search feature when undertaking due diligence in respect of such matters, which helps save clients time in getting these things right.

The DPA regime exists because of an enfranchisement problem. Historically, restricting staircasing on a SO house carried the risk of “early” enfranchisement, because providers were only protected from the Leasehold Reform Act 1967 where the lease allowed the tenant eventually to reach 100 percent. The Housing (Shared Ownership Leases (Exclusion from Leasehold Reform Act 1967) (England) Regulations 2009 (SI 2009/2097), in force from 7 September 2009, closed that gap by setting out criteria under which a SO lease where the tenant cannot acquire 100 percent is excluded from the 1967 Act. The problem was confined to houses: for flats, the tenant’s share must be 100 percent before the lease counts as a long lease for collective enfranchisement.

A claim for collective enfranchisement, including by a shared owner, should in any event be reviewed on its merits and on a case-by-case basis. This area is currently subject to change, and we anticipate the implementation of elements of LFRA 2024 will provide clarity on this area, as it confirms that SO leaseholders will generally be excluded from a right to participate in a collective enfranchisement claim in accordance with Schedule 8 of LFRA 2024, which will introduce a new Schedule 5A exclusion. Nevertheless, where a registered provider is the SO leaseholders’ direct landlord, a SO may be excluded from a collective enfranchisement claim in any case, due to the property being held by a Charity Housing Trust in line with its Charitable Purposes. Such matters should be considered on their merits and on a case-by-case basis.

In practice this means:

  • A SO lease of a house acquired with grant funding in a DPA must either restrict staircasing to a maximum of 80 percent, or, where the lease allows staircasing beyond 80 percent, require the leaseholder to sell their share back to the landlord when they wish to sell the property.
  • Homes England applies the retention requirements to flats as well as houses as a matter of policy, to keep homes in DPAs available and to put flat owners on a similar footing. Where the leaseholder does staircase beyond 80 percent and wishes to sell, the DPA leasehold repurchase route requires the provider to buy the home back at full market value and resell it on a SO basis to another local person in housing need. Homes England will consider funding repurchase where RCGF and other options have been exhausted.
  • Since 1 April 2011, where a local authority considers protection unnecessary on a particular site, it can apply to Homes England for a site-specific waiver of the DPA grant conditions. Providers or their development partners should approach the local authority first. We regularly assist with drafting waiver applications and provide strategic advice to parties/stakeholders on such matters to help unlock scheme delivery.

Self-build shared ownership. In this version of the SO model, the self-builder’s notional labour cost during construction is converted into equity. Schemes must demonstrate a cost to value relationship of no more than 80 percent, and the self-build group must be registered with the Registrar of Friendly Societies on National Housing Federation model rules, with an appropriate development agreement in place.

Other consequences that apply across the different variants. Valuation - where the lease does not permit staircasing to 100 percent, whether because of OPSO at 75 percent or a DPA restriction at 80 percent, the valuer must be told, so that the restriction is reflected in the figure. Allocation is generally on a first come, first served basis, subject to the priority categories/local connection criteria and any cascade set out in a section 106 agreement or other relevant property or grant/private funding documentation - priority can be applied in this way for qualifying Armed Forces personnel, and in National Parks, Areas of Outstanding Natural Beauty and rural exception sites.

7. Shared ownership leases are no longer assured tenancies

Section 31 of the Renters’ Rights Act 2025, in force from 27 December 2025, provides that a fixed term tenancy of more than 21 years cannot be an assured tenancy. It applies automatically to existing leases as well as new ones, regardless of when the lease was granted.

Accordingly, the previous position as set out in the case of Richardson v Midland Heart Ltd [2008] L&TR 31, which prescribed that a SO leaseholder who was yet to staircase fully to 100 percent ownership was treated as holding a fixed term assured tenancy under the Housing Act 1988 no longer applies.

What this means for RPs:

  • SO leases are now therefore treated like long leases of residential property.
  • Section 8 is no longer available to recover rent or service charge arrears from a shared owner. Enforcement is by forfeiture.
  • The lease must contain a forfeiture clause. The Act does not imply one into leases that were previously treated as assured tenancies, so this is a lease audit exercise, not an assumption. The Homes England model leases do all include a forfeiture clause.
  • The section 168 Commonhold and Leasehold Reform Act 2002 (CLRA 2002) determination route, section 146 Law of Property Act 1925 notices, and section 166 CLRA 2002 notices for rent all become live, along with relief from forfeiture and the lender’s position.
  • Transitional protection under section 31(5) preserves proceedings issued, and valid notices served, on or before 26 December 2025, until those proceedings conclude or the notice expires.

And for Code adopters. The Code requires providers to follow the Homes England guidance updated as at 31 July 2026 (“Shared Ownership: guidance for lenders, landlords, and conveyancers”) and the UK Finance and NHF guidance on handling arrears and possessions of SO properties, whether or not the home is grant funded. It also requires providers to notify or consult the mortgage lender where rent arrears exceed three months’ payments, and to consult the lender where service charge arrears exceed three months. Most significantly, possession must not be sought where a reasonable alternative exists, the decision must be taken at an appropriately senior level, and the lender must be informed at least 28 days before notice is served.

Read alongside the Renters’ Rights Act change, that produces the following sequence - a documented senior decision; consideration of notices under s166 CLRA 2002; lender notification; then the section 168 determination and section 146. SO rental income recovery policies, arrears escalation processes, staff training and lender communication all need to reflect this.

“The changes introduced by the Renters Rights Act 2025 represent a significant shift in the shared ownership arrears landscape. Providers will need to adopt a more proactive and customer-focused approach, especially towards arrears management, balancing stronger protections for occupiers with the need to safeguard the long-term viability of shared ownership portfolios. Early engagement, tailored policy and procedures and training to staff will be critical to achieving positive outcomes for both residents and landlords.”
Jatinder Bhamber
Partner

8. Service charges: The pressure points

A shared owner with a 25 percent share pays 100 percent of the service charge attributable to the home in question. It has been suggested that this single feature does more to undermine the affordability of the product than anything else, and, as well as significant negative national press, it generates litigation.

In an appeal decided by the Upper Tribunal in May 2026, the Tribunal upheld a First-tier Tribunal finding that shared owners’ sub-leases did not permit the landlord to charge for services including a gym, concierge and communal gardens from which those residents derived no benefit. The landlord’s argument that benefit was irrelevant to contractual liability failed. The practical message is that SO sub-leases in mixed tenure buildings will not be read as an invitation to absorb the amenity costs of the wider private development.

A related First-tier Tribunal decision, in a building combining SO, affordable rent and build to rent, found a disproportionate share of costs had been placed on the affordable residents, with a conflict of interest in the apportionment.

Practical takeaways:

  • Apportionment in mixed tenure schemes must be drafted deliberately and defensibly, and it must reflect actual benefit. Percentage splits inherited from a headlease structure are a risk.
  • Estimated service charges given at reservation need to be realistic and, for Code adopters, cannot be artificially suppressed. The Code prohibits discounting initial service charges: any incentive must come off the purchase price instead. The Code operator’s own worked example is a home at £100,000 with a £5,000 service charge, where a £2,000 incentive must reduce the price to £98,000 rather than reduce the estimate to £3,000. There are narrow carve-outs for pre-existing contracts and for section 106 agreements entered into before adoption that require a discount.
  • The Code also bars adopters from putting new caps on service charges, and requires existing caps to be explained, including when the cap ends and the anticipated financial impact.
  • In London, the GLA Service Charges Charter applies, and the GLA began looking at service charge drivers in 2026 following the London Assembly Housing Committee’s recommendation that it research capping models for new build SO.
  • SAHP 2026 to 2036 states that fees charged to SO customers should not be a source of profit or a means of cross-subsidising other work.
  • The Leasehold and Freehold Reform Act 2024 transparency provisions, when commenced, will change the demand and reporting regime again.
  • Design out cost where possible - a concierge and a podium garden look attractive at planning stage but might well become an affordability problem in year six.

9. The Shared Ownership Code: Not just a sales document

Where it now stands. The Shared Ownership Code is a voluntary code established by the Shared Ownership Council and published in June 2025, with the current version dated October 2025. The New Homes Quality Board was appointed as Code operator, taking full responsibility on 7 October 2025. It is open to registered housing providers, including housing associations, for-profit providers and local authorities, with a tiered annual fee based on the number of SO homes owned and the pipeline for handover in the current financial year. Adoption is still at an early stage: the public adopter directory currently lists a small number of full adopters and a slightly larger group at pending status, though it includes several of the largest providers.

Adoption is an attested, whole-organisation commitment. The route to adoption is: apply and pay, which produces “pending” status on the register; access resources and the training pack; run the Code Self-Assessment Checklist across your procedures; train all staff involved in SO delivery; attest through a senior representative, usually the chief executive or finance director; provide a sample of evidence of compliance; and choose an activation date.

That activation date is not to be underestimated - from the date chosen, all SO units owned or offered for sale are covered by the Code. This is not a commitment that applies only to new sales going forward. It reaches across the existing portfolio, including stock acquired years ago under earlier programmes and leases that were never drafted with any of this in mind.

Voluntary – yes, but perhaps not the whole picture. The Code operator cannot fine anyone. The Membership Panel can issue warnings, require additional training or monitoring, or remove membership in serious cases, with removals published together with the reasons. There is light-touch annual verification, with closer scrutiny for providers recently before the Panel and for providers that are not RSH-regulated. Use of the Code logo for marketing and other activities is policed.

The more significant point is largely external. The Housing Ombudsman has indicated that it will use the Code as a framework when reviewing SO complaints from customers of adopting providers. Adoption therefore imports the Code’s standards into the redress route that already binds every registered provider. Providers are also responsible for the conduct of subcontractors, including marketing and estate agents, and a shared owner can complain to the Ombudsman about the provider in respect of a subcontractor’s activity.

Why it matters even if you never adopt. The Code describes best practice for SO. Read as a diagnostic tool, not just a rulebook, it is likely to be useful to any provider - many of its requirements address issues that have surfaced somewhere in the sector, and much of the Code’s themes cannot be delivered by the sales team alone. We can assist with implementing these matters and are often asked to undertake internal and external policy reviews for our registered provider clients. We have set out below some examples of these matters:

Development, acquisition and contracting

Several Code requirements can only be delivered if they were built into the contract long before the first SO sale:

  • Defects period. Adopters must provide a defects period of at least 12 months running from the date the shared owner completes, not from practical completion, with an ambition to move to 24 months in a future review. On a phased scheme with a slow sales rate, that is a materially longer developer obligation than a standard defects liability period, and it has to be negotiated into the development agreement, building contract or golden brick contract at the outset. There is transitional relief for existing agreements, but only existing ones.
  • Repairs coordination. Where a third party such as the developer or managing agent must fix the issue, the provider must proactively manage the complaint and keep the shared owner informed. This assumes there are contractual levers over the developer, in the applicable delivery/development documentation.
  • Service charges in developer-managed blocks. Where the provider does not manage the service charge, it must still ensure the initial charge is affordable for the intended client group, that the scope of services is appropriate for SO, and that it scrutinises and monitors the charge on an ongoing basis. On a section 106 acquisition into a private-led block, due diligence and drafting will need to be live to this requirement (see also the apportionment litigation issues, at point 8 below).
  • No service charge discounting. This arguably removes a tool that has sometimes been used to make first tranche sales work on marginal schemes, and pushes the pressure back onto price, and therefore onto viability and the initial tranche assumption discussed at point 13.
  • Nominations period. Adopters operate a maximum four-week nominations period. Where the grant agreement provides for longer, the provider should seek to work flexibly to reduce it, subject to Homes England or GLA consent. Where the period is fixed by a section 106 agreement, the provider is expected to explore flexibility with the local authority. That reaches both backwards into legacy stock and forwards into planning negotiation.
  • New home demonstration. Required before completion and within five days after notice to complete, with an explanation and alternatives where that is not possible, and best efforts with the developer under existing contracts.

Sales and marketing pointers

  • Publish the allocations policy; no high pressure selling, including no linking incentives to the use of a particular conveyancer or broker and no suggesting a sale may not proceed unless a named adviser is used. A provider may still appoint a financial adviser to carry out the Capital Funding Guide affordability assessment, but not as a condition of proceeding.
  • A 14-day cooling-off period on reservation, with refunds within 14 days of notice, subject to anti-money laundering compliance.
  • Referral fees disclosed, including the amount of commission, at the point of recommendation, and again at the start of a resale process.
  • Key Information Documents for all shared owners, grant funded or not.
  • A Service Charge Information Document alongside the Summary of Cost KID, on new sales and resales, covering block ownership and service arrangements, initial charges and planned changes, and illustrative increase scenarios. The template may be branded but its content and order must not be altered. There is transitional relief to the end of March 2027 for providers who already supply the same information by other means and can evidence it.
  • One accessible published list of all fees across the SO journey, including fees charged by third parties.
  • Advertising that restates the Digital Markets, Competition and Consumers Act 2024 position and ASA CAP guidance, with qualifications that do not contradict the overall impression. The Code’s own example is that “own your own home” is contradicted by qualifying SO information.

Conveyancing

Two items prescribe what the SO buyer’s solicitor should receive, and these requirements are:

  • For the SO provider to give the conveyancer information on the other tenures in the block, who owns the freehold, the provider’s own lease length and each party’s lease length where there is a chain of leases, and the impact and consequences of arrears. This is aimed at being transparent about any headlease and apportionment information, whose absence has driven recent service charge challenges and disputes – see further below.
  • To provide details of how shared owners deal with different types of maintenance issue, shared with the conveyancer before purchase and published: common maintenance issues classified between non-essential repairs, essential repairs, defects and structural issues; who is responsible and how that changes over time; and how to raise issues, including making structural warranty claims and the defect resolution process.

Housing and asset management

  • The GLA Service Charges Charter principles apply to all Code adopters, wherever they operate, and the Capital Funding Guide affordability requirement is extended to all new SO homes.
  • Service charge demands, both estimated and actual, must be broken down by heading, must explain increases of more than 10 percentage points above inflation year on year, must explain where actuals exceed estimates by more than 10 percentage points, and must include a sinking or reserve fund statement showing opening balance, deductions, interest and closing balance.
  • No fee for processing a request to keep a pet, though external freeholder fees can be passed on.
  • Published hardship policies covering repayment options, buy backs, downward staircasing and subletting, with debt advice and employment support extended to shared owners on the same basis as tenants.
  • Published staircasing process, all fee categories including solicitors’, RICS valuation and mortgage arrangement fees, and published organisational standards for responding to staircasing requests.
  • Shared owners must be told when their lease falls to 90 years remaining. Where lease length data is too poor to do that individually, the provider must instead write to shared owners at least annually telling them to check. A provider’s asset data must therefore be kept up to date in order to facilitate this area of customer service - it also acts as a good proxy for ascertaining whether an organisation actually knows what it owns.
  • A flexible approach to subletting where building safety issues are in play, including relaxing rent restrictions that would otherwise prevent commercial letting.
  • CORE data on both initial sales and staircasing, irrespective of what the grant agreement requires.

As a separate point, readers should also note that, in terms of the impact of the RRA 2025 on shared ownership sub-letting, Homes England has revised its guidance – see section 5.3.26 of the Capital Funding Guide, which also provides links to other relevant government announcements and guidance relating to this legislation, especially how it impacts on shared ownership providers. Homes England has confirmed that, in its view, the RRA 2025 did not require any change to the model lease provisions relating to sub-letting. In summary, the new Homes England guidance covers the following points:

  • Providers are directed to the “Information note for registered providers” referenced in the Minister of Housing and Planning’s letter of 15 April 2026;
  • Providers should give shared owners at least 6 months’ notice where they wish to end the sub-letting permission;
  • Providers should always extend a sub-letting permission for as long as is necessary for the shared owner to seek a possession order from the court;
  • Providers should authorise each new sub-letting tenancy; and
  • Short-term sub-letting (i.e. under 12 months) requests should be considered on a case-by-case basis by providers. Such requests should not be rejected without consideration.

Governance and training

The Code requires:

  • Clear training plans for all staff involved in SO, complaint insight feeding back into training, and Code training for everyone with SO responsibilities, not just customer-facing roles; and
  • Housing Ombudsman Service membership and compliance with the Complaint Handling Code.

A practical warning. The Code’s cross-references to the Capital Funding Guide are to the version of 4 March 2025, and the Code expressly says its context tables will not update automatically. The CFG has been renumbered since, so, for example, the Code’s references to sections 2.3.3 and 2.3.7 now correspond to material in the consolidated valuations section at 2.4. Parties therefore need to check the current Capital Funding Guide paragraph rather than relying on the Code’s citation.

Adoption is a governance decision, not a marketing one. If the answer is not to adopt, as above, the Self-Assessment Checklist provided by the Code operator still makes a serviceable diagnostic for whether a provider’s SO policies and procedures hang together end to end.

10. Building safety and the shared owner’s share

Grenfell was primarily a human tragedy. However, shared owners were among those caught by a post-Grenfell saleability crisis, finding that they were unable to sell or staircase while facing full service charge liability on a partial share.

Paragraph 6(5) of Schedule 8 of the Building Safety Act 2022 addresses this proportionality point directly. Where a qualifying lease is a SO lease and the tenant’s total share was less than 100 percent at the qualifying time, the value of the lease is determined as if the share were 100 percent, but the permitted maximum is reduced to the tenant’s total share of what it would otherwise be. So a 25 percent shared owner faces 25 percent of the applicable cap. The share is fixed as at 14 February 2022 - staircasing after that date does not push the cap up.

There are two traps to watch here and which require a close reading of the legislation:

  • The leaseholder deed of certificate has a dedicated SO section. Failure to provide details of the total share, or an incorrect answer, can result in the landlord treating the leaseholder as owning 100 percent, with a correspondingly higher cap; and
  • A lease extension is technically a surrender and regrant, so the new lease is granted after 14 February 2022 and cannot therefore qualify for Schedule 8 protection. This ‘gap’ was closed retrospectively by section 243 of the Levelling-up and Regeneration Act 2023, which included two new sections - 119(3A) and 119A – in the Building Safety Act, and which make a "connected replacement lease" a qualifying lease in its own right. Protection is not lost on extension, but nor is it automatic – instead, it depends on the replaced lease having qualified at 14 February 2022 and on there being continuity in the property being let. Given how many SO extensions were done informally, and how often the demise was tidied up at the same time, that is what needs checking before a variation or extension is agreed.

On transactions, the Capital Funding Guide contains specific valuation guidance for affected homes, including RICS’s cladding valuation guidance and the UK Finance industry statement on cladding, and a requirement that where the nomination period expires or is waived, providers must consider sub-letting, back-to-back staircasing and repurchase using the Recycled Capital Grant Fund as alternatives. Code adopters must extend the Secretary of State’s January 2022 subletting guidance across all government-backed SO stock.

11. The leasehold reform interface

SO sits (some would say uncomfortably) inside the leasehold reform programme, and the position keeps moving.

Long lease status. In a 2023 case, the Court of Appeal confirmed that an un-staircased SO lease granted for more than 21 years is a long lease for the purposes of the Commonhold and Leasehold Reform Act 2002, with implications for right to manage, enfranchisement, lease extension and possession.

Lease extension. The Leasehold and Freehold Reform Act 2024 is intended to give shared owners the right to a 990-year extension on payment of a premium, and to remove the requirement that the shared owner pay the landlord’s costs as well as their own. Much of the Act awaits commencement, so the informal route remains the practical one in many cases for now. Readers should note the interaction with point 10 above.

The Code has, arguably, moved ahead of the statutory commencement here. Adopters must support informal lease extensions up to the provider’s own interest and must adopt and publish one of three policies: a nil premium; a premium reflecting the proportion of the property the shared owner owns; or treating the extension as an improvement for Capital Funding Guide purposes, so that subsequent staircasing valuations are based on the market value the property would have had without the extension. The third option is the most technically interesting and the least used. The Code operator’s worked example is a 50 percent owner of a flat worth £200,000 with 85 years unexpired who pays to extend to 990 years, taking the value to £215,000; on a later staircasing the valuer must value as though 85 years remained, so the owner does not pay twice. Adopters are also not expected to pass on their own share of legal costs, in anticipation of the 2024 Act.

Enfranchisement of houses. This is mentioned in the DPA discussion at point 6 above. The 2009 regulations remain the mechanism by which a restricted-staircasing SO house is kept outside the Leasehold Reform Act 1967.

Ground rent. The Leasehold Reform (Ground Rent) Act 2022 bites on the leaseholder’s share, but the specified rent on the unsold equity is outside the ban. This remains a routine source of buyer confusion and occasional complaint.

Commonhold. The draft Commonhold and Leasehold Reform Bill and the HCLG Committee’s pre-legislative scrutiny have exposed an unresolved question: how, if at all, SO works in a commonhold world. There is no obvious mechanism for a part-owned commonhold unit and at present the proposal is for an SO lease exemption from the commonhold proposals. Anyone planning long term on new build flatted schemes should be watching the development of this area closely. See also point 14 below on this aspect.

12. Funding, section 106 and the direction of travel

The Social and Affordable Homes Programme 2026 to 2036 has reset the policy backdrop. At least 60 percent of homes funded through it must be for Social Rent, with the remainder across other tenures including SO. SO remains a funded route, along with OPSO and HOLD, but it is arguably no longer the growth priority it was under the 2021 to 2026 programme.

Two specific changes to note:

  • The Right to Shared Ownership does not apply to rented homes delivered with SAHP funding. After low take-up, RtSO has effectively been wound down for new stock, in London as well as elsewhere.
  • SAHP funding cannot be used to acquire homes secured through section 106 or equivalent planning conditions. That said, Homes England expects partners receiving SAHP grant to support section 106 delivery by acquiring those homes where there is an opportunity to do so. The extent to which providers re-engage with section 106 acquisitions will also be one to watch.

SAHP also introduces customer facing expectations for SO providers, including greater consideration of long-term affordability, more transparency and fairness on costs, and the ability for customers to opt out of fees for optional services.

For anyone structuring disposals or portfolio transactions involving SO stock, it is important to remember the surrounding machinery: for grant funded SO, the grant recycling through the Recycled Capital Grant Fund or Disposal Proceeds Fund and applicable consent regime(s), including any funder or security trustee consents.

13. Investors, for-profit providers and the capital case

SO has often been the principal point of entry for institutional capital into English affordable housing. The unsold equity generates a long dated, index linked income stream from a residential asset where the occupier carries the repairing obligation on legacy stock, historic repossession rates are very low, and the underlying homes have residual value. Add ESG credentials, and the appeal to pension and insurance capital is obvious. For-profit registered providers including Sage, Legal & General Affordable Homes, Heylo, ReSI and vehicles run by M&G and Man Group, as well as CBRE IM’s Affordable Housing Fund, have built portfolios concentrated in low-cost home ownership.

Registration is not always required. Under SAHP, partners who will be landlords of homes funded for Social Rent, Affordable Rent or Rent to Buy must be registered with the Regulator of Social Housing, and registration can take at least six months. That requirement does not apply to grant funded homes built for SO. Unregistered bodies can bid for rented funding but must pass ownership and management to a registered provider on completion. This distinction shapes how investor structures are put together, and it also determines which grant recovery regime applies: registered providers recycle through the RCGF under chapter 7 of the Capital Funding Guide, while unregistered bodies fall under chapter 8. Note too that Code adoption is open only to registered providers, so an unregistered structure cannot use the badge.

Regulation applies equally where it applies. The Regulator updated Regulating the Standards in March 2022 to explain how it grades for-profits, recognising their different capital structures, cash flow dynamics and group arrangements, but the standards themselves are the same. All registered providers must be members of the Housing Ombudsman Service.

The 2021 model arguably changed the investment case, not just the consumer offer. The key features referred to above at point 1 each have a balance sheet consequence. The 10 percent minimum share depresses first tranche receipts and leaves more unsold equity to be funded and held. The Initial Repair Period transfers a maximum ten-year repairing liability to the landlord and takes external and structural work out of the sinking fund for that period. The 1 percent staircasing option flattens both the timing and the quantum of staircasing receipts against legacy 10 percent tranches.

Appraisals and portfolio models built on pre-2021 assumptions therefore need rebuilding, with scenario bands rather than single paths for rent, service charge and staircasing take-up. Where the acquiring entity is or intends to become a Code adopter, the appraisal must also carry the Code costs identified at point 9.

The minimum share offer rules now activate on first tranche income. Under the Capital Funding Guide, providers must offer the full range of shares from 10 percent to 75 percent on at least 25 percent of homes on any development or phase, applying to all SAHP funded homes and capable of being applied to AHP 2021 to 2026 homes that are not yet reserved and where no applications are in progress. Review points at 25 percent, 50 percent and 75 percent reserved allow the minimum share on remaining homes to be adjusted where achieved sales income is behind the assumed figure, using a defined calculation. Marketing material must explain that only certain homes are available at the full range, records must be kept for compliance audit, and grant will not be reclaimed where the assumed initial tranche percentage is exceeded in compliance with the guidance. For anyone underwriting first tranche receipts, this is now the governing mechanic.

Unsold stock has a defined route out. Where homes cannot be sold, Homes England will consider a permanent or temporary change of use to Rent to Buy, and in exceptional circumstances to Affordable or Social Rent. Expect a minimum of six months’ marketing and a business case to the contract manager covering marketing history, actions taken and local authority support. A change of use is a relevant event for grant recycling purposes.

Regulatory attention on sales risk. The Regulator’s quarterly surveys have repeatedly flagged close engagement with providers whose cashflows rely on asset sales for loan covenant compliance, and 2025-26 accounts saw record estimated losses on joint ventures and non-registered subsidiaries with a substantial minority of providers anticipating impairment.

14. Bonus section: What to watch

Portfolio due diligence checklist. As will be clear from the above material, on any acquisition or forward funding of SO stock, there is much to establish, including:

  • Which programme and therefore which lease.
  • Whether any homes sit in a DPA or on a rural exception site with restricted staircasing or repurchase obligations.
  • Whether OPSO or HOLD terms apply.
  • The section 106 restrictions and nominations position; the rent review formula and allocation date.
  • The grant history and RCGF or DPF exposure.
  • Consent regimes and any applicable moratorium position(s).
  • Whether the leases contain forfeiture clauses following the Renters’ Rights Act change.
  • Whether the seller has adopted the Shared Ownership Code, since adoption bites on all units owned or offered for sale from the activation date and the buyer will inherit the customer expectations even if it does not inherit the membership.

Going forward, in the wider context, there is also lots to keep an eye on with regard to SO:

  • The National Audit Office investigation, published on 25 March 2026, concluded that SO remains an important route into home ownership but is complex, and that weaknesses in information, affordability, data quality and redress mean government does not yet have a full understanding of how the model works for consumers. It made no recommendations, but it is likely to be cited in whatever comes next.
  • The Social Housing Bill, published in June 2026, with amendments proposed in the Lords including a strategy to expand SO.
  • Code adoption rates and the first Membership Panel decisions, which will show how much weight the Code carries in practice, together with the Housing Ombudsman’s use of it as a review framework.
  • The Service Charge Information Document transition, which ends in March 2027.
  • Further Capital Funding Guide updates for SAHP 2026 to 2036, which Homes England has confirmed are still to come.
  • Commonhold and shared ownership. As above, the Commonhold proposals contemplate SO homes within a commonhold, but the mechanics are unresolved, including how voting rights work where the shared owner holds a minority equity share. In evidence to the HCLG Committee on the draft Bill, parties called for a task force to review SO specifically against the commonhold reforms, on the basis that shared owners should end up no worse off than other leaseholders in the same development, or than they were before. We all need to watch whether government accepts that and help to secure a workable SO model within commonhold.
  • Service charge capping, particularly in London.
  • Commencement, generally. A significant number of the rights described in this note exist on the statute book but are not yet in force.

Want to find out more? Get in touch. We would be happy to talk through anything relating to your new and established SO portfolios.


This document is part of Devonshires’ ‘It's the law’ series, tailored for people working in development and regeneration. All reasonable precautions have been taken to ensure that the information contained is materially accurate. However, this document is not intended to be legally comprehensive, and no action should be taken on the matters covered without seeking specific legal advice.

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